Protection of Personal Data

The basic information on the protection of personal data transferred to

ZEKİ GLOBAL MODA VE MAĞAZACILIK ANONİM ŞİRKETİ (“ZEKİ ”) is given below. ZEKİ, in order to execute the disclosure requirement which linked with article 10 Law No. 6698 on the Protection of Personal Data (“KVKK”), addresses the following explanations for our customers and third parties who use our website and/or mobile applications. ZEKİ reserves the right to update the text of this Statement on the Protection of Personal Data at any time within the framework of the changes that can be made in the current legislation.

1) What is the legal basis for ZEKİ's collection of personal data?


There are regulations in various laws regarding the use of our customers' personal data. In the first place, the principles of protection of personal data were determined with KVKK. In addition, the Law No. 6563 on the Regulation of Electronic Commerce includes a provision on the protection of personal data. Penal sanctions are envisaged in some cases for the protection of personal data through the provisions of the Turkish Penal Code No. 5237.

On the other hand, data must be collected and used in order to fulfill our obligations arising from the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.

2) Which methods does ZEKİ use to collect personal data?


The data provided by our customers who make transactions on the website or mobile applications are processed by ZEKİ in accordance with the consent of our customers and the provisions of the legislation.

The website, owned by ZEKİ, is a site that uses cookies. cookie; It is a file consisting mostly of letters and numbers, which allows the device to be detected by being stored in the internet browser or hard disk of the device being used. will collect, process, share with third parties and securely store your browsing information, in order to provide better service to its visitors and within the framework of its legal obligations, provided that it is not used outside of the purposes and scope specified in this Statement on the Protection of Personal Data.

p> cookies; log files, empty gif files, and/or store information it collects through third-party sources to create a summary of your preferences. in order to make special promotions, offer promotions and marketing offers, improve the content of the website or mobile application according to you and/or determine your preferences; It can monitor your browsing information and/or your usage history on the site. may match the information collected from you on the site at different times or in different ways, such as information collected online and offline, and may use this information together with information obtained from other sources such as third parties. uses session cookies and permanent cookies in its mobile application. The session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for a long time. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions given in the "help" file of your internet browser or by visiting “” or “”. If you refuse persistent cookies or session cookies, you can continue to use the website, mobile application, but you may not be able to access all functions of the website, mobile application or your access may be limited.

3)How Are Website Cookies Used?


The website, owned by ZEKİ, is a site that uses cookies. cookie; It is a file consisting mostly of letters and numbers, which allows the device to be detected by being stored in the internet browser or hard disk of the device being used. cookies; log files, empty gif files, and/or store information collected through third-party sources to create a summary of your preferences.

We use two types of cookies throughout our sites, session cookies and persistent cookies. Session cookies are temporary cookies and are only valid until you close your browser. Persistent cookies remain on your hard drive until you delete them or they expire (how long the cookies stay on your device will depend on the "lifetime" of the cookies). cookies; It uses it to remember the choices you make and to personalize your use of the website/mobile application. This saves your password and ensures that your website / mobile application session is always open,thus, it includes cookies that save you the hassle of entering a password more than once in each visit, and cookies that remember and recognize you on subsequent visits to the website/mobile application. uses it to determine how you use the website/mobile application, including where you connect to the website, what content you view on the website/mobile application, and how you use the website/mobile application, such as the duration of your visit.< /p> website cookies also; may use "advertising technology" in order to present you with advertisements that it thinks may be of interest to you when you visit the search engines, website, mobile application and/or websites where the website advertises. Advertising technology uses information about your previous visits to the website/mobile application and websites/mobile applications where the website advertises, in order to present you with tailored advertisements. When serving these ads, a unique third-party cookie may be placed in your browser so that the website can recognize you. ZEKİ is also owned by Google, Inc. It uses Google Analytics, a web analytics service provided by Google Analytics uses cookies to analyze how users use the website, mobile application and/or mobile site with statistical information/reports. For more information about the use of Google Analytics (including opt-out options), visit:

The SDK (Software Development Kit) of the relevant application is used instead of cookies in the mobile application.

You can use the ability to allow and refuse cookies using the following methods:

Google Chrome : You can allow or block cookies from the "Cookies" tab by clicking the "lock mark" in the address section of your browser.
Internet Explorer : You can manage cookies as "allow" or "don't allow" by clicking the security tab in the "Tools" section at the top right of your browser.
Mozilla Firefox : Click the "open menu" tab in the upper right corner of your browser. You can manage cookies by clicking the "Options" image and using the "Privacy and Security" button.
Opera : You can manage cookies from the "Cookies" section by selecting "Advanced" in the "Preferences" section of your browser.
Safari : You can choose the "safari" tab from the "Settings" section of your phone and manage all your cookies from the "Privacy and Security" section.


In addition to the above options; You can visit, or use the "Privacy Badger" application to be informed about all cookies and to manage cookies (https://www.eff .org/en/privacybadger). If you refuse persistent cookies or session cookies, you can continue to use the website, mobile application and mobile site, but you may not be able to access all functions of the website, mobile application and mobile site, or your access may be limited.


4) For what purposes does ZEKİ use personal data?


ZEKİ will be able to record, store, update, disclose to third parties, transfer, classify and process your personal information in cases and to the extent permitted by the legislation.

Your personal data is used for the following purposes:

  • confirming the identity information of the shopper/shopper via the website/mobile applications,

  • saving the address and other necessary information for communication,

  • to communicate with our customers about the conditions, current status and updates of the contracts we have concluded under the relevant articles of the Law on Distance Sales Contract and Consumer Protection, and to provide the necessary information,

  • editing all records and documents that will be the basis of the transaction in electronic (internet/mobile etc.) or paper media,

  • To fulfill the obligations undertaken in accordance with the contracts we have concluded under the distance sales contract and the relevant articles of the Law on the Protection of the Consumer,

  • To provide information to public officials, upon request and in accordance with the legislation, on matters related to public safety,

  • providing a better shopping experience for our customers, "taking into account the interests of our customers"To provide information to our customers about our products that may be of interest to them, to convey campaigns,

  • Increasing customer satisfaction, getting to know our customers who shop from websites and/or mobile applications and using them in customer environment analysis, using them in various marketing and advertising activities, and in this context, conducting surveys in electronic and/or physical environment through contracted institutions,

  • To be able to offer suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services,

  • To evaluate customer complaints and suggestions about our services,

  • to fulfill our legal obligations and to use our rights arising from the current legislation,

5)How does ZEKİ protect your personal data?


Personal data shared with

ZEKİ is under the supervision and control of ZEKİ. ZEKİ undertakes the responsibility as data controller to establish the necessary organization and to take and adapt technical measures in order to protect the confidentiality and integrity of information in accordance with the provisions of the relevant legislation in force. Being aware of our obligation in this regard, penetration tests are carried out periodically in accordance with international and national technical standards on data privacy, and we hereby inform you that we always update our data processing policies.

6) Does ZEKİ share your personal data?


The sharing of personal data of our customers with third parties takes place within the framework of the consent of the customers and as a rule, personal data is not transferred to third parties without the consent of our customers.

However, due to and limited to our legal obligations, personal data is shared with courts and other public institutions. In addition, personal data is transferred to contracted third parties in order to provide the services we undertake and to control the quality of the services provided.

Necessary technical and legal measures are taken to prevent violations of rights during data transfer to third parties. However, ZEKİ is not responsible for violations that occur in the risk area of ​​the third party's data protection policies and the third party's responsibility.

Your personal data is with ZEKİ's shareholders, our direct/indirect domestic/foreign affiliates, program partner institutions and organizations that we cooperate with in order to carry out our activities, domestic/foreign persons and institutions from which we receive data storage services in the cloud environment, and we have an agreement to send commercial electronic messages to our customers. It can be shared with domestic/foreign organizations, the Interbank Card Center, the banks we have contracted with, various domestic and foreign agencies, advertising companies and survey companies, and other domestic/foreign third parties and related business partners within the scope of various marketing activities in order to provide you with better service and ensure customer satisfaction. .

7) What are your rights arising from the Personal Data Protection Law?


According to KVKK, your personal data;

  1. a) learning whether it has been processed,

  2. b) requesting information if processed,

  3. c) learning the purpose of processing and whether it is used in accordance with its purpose,

  4. d) to know the third parties to whom it was transferred in the country / abroad,

  5. e) request correction if it is incomplete / incorrectly processed,

  6. f) Requesting deletion / destruction within the framework of the conditions stipulated in Article 7 of the KVKK,


  8. h) objecting to the emergence of a result against you due to the analysis exclusively by automated systems,

  9. i) We would like to remind you that you have the right to demand the compensation of the damage in case you suffer damage due to the processing in violation of the KVKK.

8) How can I be informed about legislative changes regarding personal data?


The rights you have in accordance with the KVKK are the obligations of ZEKİ. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, in case of legal changes, we will update this information on our page in accordance with the new legislation, and you can easily follow the updates on this page at any time.

9)How can I be sure that the data is kept up to date and correct?


According to Article 4 of the KVKK, your personal data of ZEKİIt has an obligation to keep it accurate and up-to-date. In this context, in order for ZEKİ to fulfill its obligations arising from the current legislation, our customers are required to share their correct and up-to-date data with ZEKİ. If your data is changed in any way, we request you to update your data by contacting us through the communication channels listed below.

10) Would you like to ask ZEKİ a question about your personal data?


You can reach us at any time at the e-mail address of for all your questions and comments regarding your personal data.

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